Business Rater is proud to be recognized as one of the “Top 12 Companies to Watch in 2012″ by AutoSuccess Magazine.
EVERYTHING YOU EVER WANTED TO KNOW ABOUT BUSINESS RATER
Business Rater helps consumers find great businesses and helps dealerships build and promote their positive reputation while also identifying areas to improve their customer experience Business Rater optimizes positive dealer reviews to appear on top of the search engines and posts them on the dealers website, social networks and blogs.
Business Rater’s Reputation Management system includes:
1. Customer survey system that helps businesses:
a. identify valuable marketing information
b. the strengths and weaknesses of their customer experience
c. the individual performance and reputation of each of their staff
d. alert management whenever there is an issue so they can respond and resolve issues in real time
2. A review system that captures and manage reviews from customers in all departments
3. A review distribution system that automatically sends positive reviews to their website, blogs and search engines
4. A review management system that helps businesses respond and resolve negative reviews
5. A “Vehicle Give Away” contest system that helps businesses build their database by rewarding customers for completing consumer surveys with an entry to WIN
6. A reputation management application that makes it easy for customers to give positive reviews at the dealership or at home on an ipad, phone or website
7. A Search Engine Review System that ensures customers find positive reviews about your business on page one of their search results for your name, city and product you sell
8. A Reputation Management dashboard that makes it easy to measure and improve your online reputation and customer experience
“Our business is up by 125% since we started using Business Rater. Customer come in because they see all of our positive reviews on the top of search engines, plus our customer experience has improved because our staff is competing for who has the best online reputation.” - Doug Davis, GM/VP of Kearny Pearson Ford, San Diego, CA.
To get a free Reputation Management Analysis & Report call 619-800-4692 or email sales@businessrater.com
Our Challenge To Business Owners:
Is your business so committed to delivering 5-Star service that you’re willing to invite your customers to criticize you and to rate your business on a scale of 1-5 stars? Are you willing to invite customers to tell you what you need to become a 5-Star business? In our experience, businesses that are committed want to constantly grow and improve how they serve the customers and create a world class 5-star customer experience.
Our Goal:
It’s our goal to help increase the level of service and the pursuit of excellence of businesses to create a better customer experience and to do that we are encouraging and equipping business to invite their customer to teach them how they can serve them better. Businesses that agree to Business Rater’s customer bill of rights which is listed below are Certified by Business Rater and agree to:
A) Invite ever customer that comes to their business whether though the website or their door of their physical facility to complete a survey and to rate and review their business to help them identify issues so that they can improve and serve the customer better.
B) To respond within 24-48 hours the (A) issues and to make a good faith effort to resolve them.
C) To continue to train and improve how they serve their customers based on their customer service feedback they get through the Business Rater’s survey reports.
D) Endorse your Business Rater Certification in all of your marketing and your point of sale content throughout your business
Business Rater helps consumers find great businesses and helps business build and promote their positive reputation while also identifying areas to improve their customer experience.
Business Rater optimizes positive dealer reviews to appear on top of the search engines and posts them on the dealers website, social networks and blogs.
Business Rater’s positive change practice areas are based on our passion, expertise, credentials, alliances, and points-of-view.
Who we are:
We’re a tenacious group of successful entrepreneurs who work really hard to not only save you money in marketing solutions, but to allow your business to flourish above your competition by giving you the knowledge and tools to make smart and informed choices. We strive to make our tools powerful enough for Fortune 500 companies and simple enough for mom and pa’s bakery. Enough is never enough for us, we are constantly challenging ourselves to deliver simple and powerful tools for our customers to stay cutting edge.
Our Mission:
We want to help your business grow and make better decisions, bottom line. We want to make it easy as possible for you to be successful in your business without having to be the jack of every marketing trade, just run your business. We’re dedicated to making the most advanced research design easy enough for anyone and everyone to implement in their business.
Our Moto:
Business Rater makes it easy to find great businesses and avoid not so great businesses by providing consumer reviews.
What we love the most:
Our customers – We offer 24/7 support and spend every waking hour striving to make their experience better. And they seem to appreciate it, as our satisfaction rating is 99.5%
A Few Things You Should Know
- Any business with a EIN number may join Business Rater on our complimentary Premium profile
- Business Rater was originally created in 2010 primarily for the automotive industry and was previously known as Bizz Rater.
- Business Rater’s development team re-engineered it’s software and re-designed it’s platform to support businesses for all business verticals, including yours in 2012.
- Business Rater can be applied to any country, language and business.
- In addition to managing your online reputation, you can use Business Rater to greatly enhance your online business presence with organic Search Engine Marketing & Search Engine Optimization to your business’s name, employees’s names, services rendered and popular search phrases consumers use to identify your business online.
- Business Rater has “filtered reviews“ that suppresses a small amount of reviews – allowing business owners to investigate suspicious reviews, contact consumer and maintain 5-Star Customers Satisfaction.
- Business Rater has an integrated survey feature. Create and publish online surveys in minutes. View results graphically and in real time. Quickly identify what current marketing and advertising strategies are working and which are not performing.
- Becoming a CERTIFIED BUSINESS signifcantly increases your search engine optimization and search engine marketing and user benefits
